Shipping Policy
Effective as of April 18, 2025
At www.solescraft.shop, delivering an exceptional customer experience means more than offering premium products—it includes fast, secure, and completely free delivery across the globe. Please read the following terms carefully to understand how we handle shipping and delivery logistics.
We proudly offer 100% free shipping on all orders, regardless of destination, quantity, or value. No promotional codes, no thresholds—just simple, transparent service. Whether your delivery address is local or international, shipping charges will never be applied at checkout.
Order Confirmation: All orders are confirmed within minutes of placement.
Preparation Time: Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.
Peak Periods: Please allow additional time during major sales, holiday seasons, or new product launches.
Out-of-Stock Scenarios: In rare cases of stock unavailability, we will notify you promptly to discuss resolution options.
Once your order is processed, it is dispatched through our trusted network of international logistics providers. Estimated delivery times are outlined below:
| Destination | Estimated Transit Time |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Europe | 5–12 business days |
| Asia-Pacific | 7–15 business days |
| Other Regions | 10–20 business days |
These timeframes represent standard delivery estimates and may vary due to customs, local courier policies, or weather disruptions.
Real-Time Tracking: Once your order ships, a tracking number will be emailed to you automatically.
Carrier Updates: Tracking links provide detailed milestones from departure to final delivery.
Delivery Confirmation: All packages require confirmation upon receipt to ensure proper handoff.
Language & Address: Please enter shipping details in English using Roman characters to prevent fulfillment issues.
Import Duties & Taxes: Although shipping is free, international customers may be subject to local duties, customs fees, or VAT, which are the buyer’s responsibility.
Customs Delays: While rare, customs inspections can cause additional delays. We appreciate your understanding.
To ensure smooth delivery:
Please verify that your address is complete and accurate at the time of checkout.
Orders returned due to incorrect, incomplete, or unclaimed addresses may require additional time for reprocessing.
In the event of non-delivery, we will work closely with the carrier to resolve the issue and arrange re-shipment if necessary.
We prioritize minimal, protective, and eco-conscious packaging wherever feasible. Every item is securely packed and double-checked to ensure it arrives in perfect condition.
Once your order leaves our facility, it is transferred to the shipping carrier for final delivery. www.solescraft.shop cannot be held liable for delays, loss, or damage caused by third-party couriers, force majeure, or customs-related events. However, we’re here to help if problems arise.
We reserve the right to revise this Shipping Policy at any time. Updates will be posted on this page and take effect immediately upon publication:
www.solescraft.shop/pages/shipping-policy
For questions about your shipment or to report an issue, please visit our support page:
www.solescraft.shop/pages/contact-us
Thank you for shopping with www.solescraft.shop. We're committed to making your delivery experience smooth, fast, and absolutely free—wherever you are in the world.
